Auto Lang ZUMAC
How Auto Lang Can Now Sell 5% More Damage Repairs with aspaara
With smart process control, Auto Lang sells 5% more damage repairs each week at its workshop locations in Kreuzlingen, Frauenfeld, and Amriswil, shortens the repair time per vehicle by seven hours, and increases on-time delivery by four percent—an impressive efficiency boost for this long-standing family business in Eastern Switzerland.
+5%
Additional Damage Repairs Sold per Week
-7 h
Shorter Throughput Time per Vehicle
+4%
Higher On-Time
Delivery
The Customer: Autolang Zumac
Since 1921, Auto Lang has been a traditional family‐run company with multiple locations in Eastern Switzerland. Auto Lang operates three sites: Kreuzlingen for commercial vehicles, Frauenfeld, and Amriswil.
“Very structured, excellently supported, and with tangible results—this is exactly how one envisions change. Employees were well onboarded, acceptance was high, and the system runs as intended.”
Werner Zumsteg
Managing Director, Autolang Zumac
Challenge
-
No Central System: Lack of an overall overview and missed opportunities for optimization.
-
Manual Planning: High effort, appointment deviations, and idle times.
-
Process Interruptions: Waiting times due to missing materials or paint.
-
No Prioritization: Planning without taking skills and capacities into account.
-
No Capacity Forecast: Makes strategic planning more difficult.
Technical Infrastructure
-
DMS: Webcare
-
HRM: EC2
-
Damage Calculation: Audatex
Solution
-
Within two weeks, a Bodyshop Planning Assessment (BPA) was conducted with experts from both sides.
-
The digital twin was calibrated and the potential was simulated.
-
Subsequently, aspaara® was introduced as the Bodyshop Management System (BMS) and successfully rolled out within four weeks.