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Graf Hardenberg Karlsruhe
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How the Graf Hardenberg Group Shortens Throughput Time by 2 Days with aspaara

Thanks to smart capacity planning, the Graf Hardenberg workshop in Karlsruhe gains 92.5 additional hours of utilization per week, shortens each job’s throughput time by two days, and reduces planning effort by 75%—an efficiency boost that improves both customer service and profitability.

+92.5 h

More Utilization per Week

-2 days

Shorter Throughput Times

-75%

Less Planning
Effort
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The Customer:
Graf Hardenberg Karlsruhe

The Graf Hardenberg Group is one of the largest car-dealership groups in Germany; its Karlsruhe location is part of a network of 37 operations at 18 sites. As a multi-brand dealer, the group represents 16 renowned manufacturers, including Volkswagen, Audi, Porsche, Ford, and Hyundai. Since its founding in 1906, this family-owned company has embodied over 100 years of automotive expertise and reliability. The Karlsruhe facility impresses with state-of-the-art workshop technology, a wide vehicle selection, and customer service that meets the highest standards.

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“Very friendly, top organized, and always with tangible results—exactly how one wishes a collaboration to be. As a team, you left a strong impression.”

Markus Schuhmacher

Technical Operations Manager, Graf Hardenberg Karlsruhe

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Challenge
  • We cannot meet all customer pick-up times.

  • We have too many unproductive periods.

  • We constantly have to stop processes because we are waiting for spare parts, paint, etc.

  • We don’t know the true picture of future capacity.

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Technical Infrastructure
  • DMS: CROSS

  • HRM: TimeMeterPlus

  • Schadenkalkulation: DAT

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Solution
  • Within two weeks, the Bodyshop Planning Assessment (BPA) was conducted with experts from both sides.

  • The digital twin for the Karlsruhe location was calibrated in MatchingCore® and the potential was simulated.

  • An interface to CROSS was established.

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