Auto Lang ZUMAC
How Auto Lang Can Now Sell 5% More Damage Repairs with aspaara
With smart process control, Auto Lang sells 5% more damage repairs each week at its workshop locations in Kreuzlingen, Frauenfeld, and Amriswil, shortens the repair time per vehicle by seven hours, and increases on-time delivery by four percent—an impressive efficiency boost for this long-standing family business in Eastern Switzerland.
+5%
Additional Damage Repairs Sold per Week
-7 h
Shorter Throughput Time per Vehicle
+4%
Higher On-Time
Delivery
The Customer: Autolang Zumac
Since 1921, Auto Lang has been a traditional family‐run company with multiple locations in Eastern Switzerland. Auto Lang operates three sites: Kreuzlingen for commercial vehicles, Frauenfeld, and Amriswil.
“Very structured, excellently supported, and with tangible results – this is exactly how one envisions change. Employees were well onboarded, acceptance was high, and the system runs as intended.”
Werner Zumsteg
Managing Director, Autolang Zumac
The Story
Challenge
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No Central System: Lack of an overall overview and missed opportunities for optimization.
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Manual Planning: High effort, appointment deviations, and idle times.
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Process Interruptions: Waiting times due to missing materials or paint.
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No Prioritization: Planning without taking skills and capacities into account.
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No Capacity Forecast: Makes strategic planning more difficult.
Technical Infrastructure
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DMS: Webcare
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HRM: EC2
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Damage Calculation: Audatex
Solution
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Within two weeks, a Bodyshop Planning Assessment (BPA) was conducted with experts from both sides.
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The digital twin was calibrated and the potential was simulated.
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Subsequently, aspaara® was introduced as the Bodyshop Management System (BMS) and successfully rolled out within four weeks.